To ensure consistent quality for all our projects, we have developed a tried and true 10-step design process. Whether you’re looking for a large backyard restoration or a small and welcoming front walkway, our design process steps will ensure your satisfaction.
1. Initial Consultation
Following your call or e-mail, we’ll arrange a convenient meeting time. We want to hear your ideas! We’ll ask you a lot of questions and listen carefully to your answers to ensure we understand exactly what you are dreaming of for your outdoor space.
2. Agree on Design
Depending on the size and scope of the work, we’ll start with either a conceptual plan followed by a detailed plan or we’ll go right to a detailed plan. We can also provide perspectives if required.
3. Site Survey and Measurements
Once we agree on the type of plan, we take measurements and photos. We also note any existing features that could affect the outcome of the design.
4. Plan Presentation & Estimate of Work
Here we review the plans and discuss any necessary revisions. We go over our construction methods in detail and provide you with an estimate for the work to be done.
5. Final Plan & Quote
If there are any final changes, we’ll incorporate them into the plan and provide you with a firm quote and contract for your consideration. We’ll review both by item, answering any questions you might have. If you’re happy to move forward, we’ll ask for a deposit and move into the construction phase.
We’ll schedule the various elements of your project, see that we have the materials on hand and coordinate work with any specialty trades if required. A well laid plan ensures minimal disruption and maximum efficiency.
We’ll begin working to make your dreams a reality! We’ll manage your project to ensure it’s completed in an efficient and timely manner, and with as little disruption to you and your neighbours as possible.
8. Jobsite Review
When complete, we’ll review the work together. If there are any items outstanding we’ll address them fully before you’re asked to make the final payment. We require your full satisfaction before we’ll call it a job well done.
9. Relax and Enjoy
This is your time to do all those things that make life great to relax after a long day’s work, dine with loved ones, entertain and play. With Hogan you’ll have have a place of beauty to do it all, and to feel great about it!
10. Future Care
We want you to take pride in your outdoor space, so our work is always completely guaranteed. Should you have any questions or concerns about your project – be it a day, or a year after completion – do not hesitate to call us. We’ll address and solve the issue, quickly and to your satisfaction.
“Greg Hogan listened to my vision and prepared 2 similar designs in 2 different price ranges. The construction started within 2 weeks, as promised and was finished in 2 weeks, as promised. His crew were punctual, knowledgeable, easy to communicate with and were at all times professional. Each crew member was a craftsman within his own specialty. They tidied up the yard at the end of every day leaving as little mess as possible, given the magnitude of the project. The attention to detail was marvelous. The capping stones and edge stones were meticulously coped to fit into every nook and cranny of the decorative rocks that were positioned at the corners and at the edges of the flower beds.
I am so happy that Greg and his crew were recommended to me and I would confidently pass along the recommendation to whoever is looking. I was asking for a sidewalk, a retaining wall and a driveway but I finished up with a spectacular work of art right at my front door. If it were possible I would give this outstanding company a 12 out of 10.” – Kathie G., Aurora